Return Policy

We stand behind everything we sell. If you are not satisfied with your finzoso purchase, you may return it for a replacement or refund within 30 days of purchase.

The return shipping cost and any customs duties or import taxes incurred on the returned package are the customer's responsibility. We are not liable for any man-made damage to the item.

If the return is due to a product quality issue, finzoso will cover all return shipping expenses, and no additional shipping fees will be charged for exchanges.

All refunds will be processed only after we receive and inspect the returned item to confirm that it is undamaged and in resalable condition. If more than 30 days have passed since your purchase, we cannot offer you a refund or exchange.

Store: finzoso
Website: finzoso.com
Email: service@finzoso.com
Address: 1305 Pond Rd, Grove Oklahoma 74344, United States

1. Return Conditions

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our return policy does not cover ordinary wear and tear or damage caused by improper use, misuse, accidents, or other customer-related causes.

Proof of purchase is required to complete the return.

2. Warranty Period

Under normal conditions and correct use, all our products come with a 2-year warranty from the date of purchase. This warranty covers manufacturing and design defects.

Corrosion and deterioration caused by material fatigue after extended use are not covered. Damage resulting from normal wear and tear, misuse, improper use, accidents, or neglect may be repairable for a reasonable fee, but such damage is not covered under the warranty.

3. Refunds

Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.

If your refund is approved, it will be processed, and the applicable amount will be returned to your original payment method, such as your credit card or PayPal account, within the applicable processing period.

Please note that the time required for the refund to appear in your account may vary depending on your payment provider or financial institution.

4. Late or Missing Refunds

If you have not received your refund yet, please follow these steps:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time before your refund is officially posted.
3. Contact your bank, as there may be an additional processing period before the refund appears in your account.
4. If you have completed all of these steps and still have not received your refund, please contact us at service@finzoso.com.